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Versa not working

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‎09-08-2019 06:12

‎09-08-2019 06:12

When my Fitbit versa stopped working completely, I called Fitbit Customer Service for a solution. Went through their simple cleaning suggestions to try and get it to charge and turn on again with no luck. It stopped working in the 13 month, and Fitbit warranty only covers 12 months. I asked for a repair option if they aren't going to replace it as it was only 3 weeks out of warranty, but this was not an option. Very disappointed, going to switch back to Garmin again for a better warranty.

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‎09-09-2019 08:33

‎09-09-2019 08:33

@Britt2323 welcome to our Fitbit Community! I'm sorry about the issues that you experienced with your Fitbit Versa. I'm also sorry to hear that your watch is no longer under warranty.

 

I totally understand how you feel about this and I appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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