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Restart Versa

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‎09-08-2019 07:57 - last edited on ‎09-09-2019 08:40 by Fitbit Moderator

‎09-08-2019 07:57 - last edited on ‎09-09-2019 08:40 by Fitbit Moderator

I have reset versa to factory settings. I just received a replacement and I cant get to work 

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‎09-09-2019 08:39

‎09-09-2019 08:39

@Jbooneje1 welcome to our Fitbit Community! I'm happy to assist you with your replacement Fitbit Versa since you can't get it to work.

 

In order to better assist you, please provide more details about the issue that your Versa is experiencing.

 

- Does the Versa turn its display on?

- Are you experiencing setup issues with it?

- Is your watch taking a charge?

- How was the factory reset performed?

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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