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Versa not working

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‎11-06-2019 00:33

‎11-06-2019 00:33

I was trying to look at the time on my versa when I noticed it was not on, so I assumed the battery died. Once I charged it, it still has not turned on. Please advise what I need to do?

 

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‎11-06-2019 01:09

‎11-06-2019 01:09

I have the exact same problem.

The battery was at 43% at last sync, which was a few hours before I no longer could turn my watch on. Charging didn't help. I also tried to restart my watch, following the instructions on fitbit webpage, but that doesn't work either. Help! 

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