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Versa notification and syncing issues

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‎05-02-2018 19:08 - last edited on ‎05-03-2018 04:32 by Moderator Alum

‎05-02-2018 19:08 - last edited on ‎05-03-2018 04:32 by Moderator Alum

I have had my Versa for 2 weeks now and I had to unpair, repair 4 times to get notifications to work for half a day. I am now back at no notifications and not syncing. I have tried all the trouble shooting ideas and still nothing. I have an android, the app is current, notification push is enabled on device and phone. I've tried restart of both and forgetting/repairing and still nothing. Very disappointing.

 

 

Moderator edit: subject for clarity

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‎05-03-2018 04:33

‎05-03-2018 04:33

A warm welcome to the Community @Aeide07.

 

Thanks for troubleshooting this by yourself. Could you please be more specific about the troubleshoot that you have tried so far? In the meantime, I recommend taking a look at the following posts and follow the instructions provided:

 

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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