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Versa notifications not working

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‎10-03-2018 08:27 - last edited on ‎10-04-2018 06:39 by Fitbit Moderator

‎10-03-2018 08:27 - last edited on ‎10-04-2018 06:39 by Fitbit Moderator

Just today, my fitbit is not notifying of text or phone call. Checked phone and fitbit notifications are turned on.

 

 

Moderator edit: updated subject for clarity

Best Answer
3 REPLIES 3

‎10-04-2018 06:40

‎10-04-2018 06:40

@verafit Welcome! It's nice to have you on board! Sorry to hear that you aren't getting notifications on your Versa. Which phone are you using? Is it compatible? Try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎10-04-2018 08:26

In response to AlvaroFitbit

‎10-04-2018 08:26

Thank you for your reply. I just needed to restart my IPhone.

Sent from my iPhone
Best Answer

‎10-04-2018 08:41

In response to verafit

‎10-04-2018 08:41

@verafit happy to hear that your Versa is now working fine. Also thank you for confirming what fixed this issue as this may help other members in the same situation.

 

I'll be around!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer