Versa original - run data not saving

[jjm22]

Using a Versa on iPhone XR for logging runs in an area with great coverage. Initiate the run tracking through the iPhone. Have given access to use location always, allowed background app refresh, and cellular data usage. As of 2/16/20 (image 1 below) and for a year prior, did this without any issue. 

Attached some screenshots that show what is happening. Image two shows a run logged for .55 miles over 37 minutes at 3:29 PM. The run actually occurred around 9:30 AM for the roughly 37 minutes and covered about 4.5 miles (somewhat aligned with the non-GPS tracked automatic activity tracker that shows up on the list in image 3, but without distance). I did "pause" during the run but have had this issue even without pausing. Again, I've used this feature for a long time without issue.

[jjm22]

guess i'm screwed and should get an apple watch.

[Giampi71]

Hello @jjm22 ,

Can you check what is the version of your Fitbit app on your iPhone?

Version 3.16, rolling out now, should fix the bug you are reporting.

[jjm22]

I had that version already, not sure if i did for last run though. Will give it a shot tomorrow. Thanks!

[jjm22]

This fixed it. Thanks!