09-26-2018 14:29 - last edited on 09-27-2018 05:05 by AlejandraFitbit
09-26-2018 14:29 - last edited on 09-27-2018 05:05 by AlejandraFitbit
I have had trouble with my Versa with it often not syncing. I usually solve the problem by removing the Versa and then reconnecting it. This time the Fitbit won’t connect to my phone. I have tried several times. It keeps saying it’s found the tracker but will never show the numbers or fully connect it. Please help!
Moderator edit: subject for clarity
09-27-2018 05:07
09-27-2018 05:07
Hey @Lucy_Quinzel, it's great to see you around.
I would like to know if you keep having issues pairing your watch? If so, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.
Let me know the outcome.