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Versa paper weight

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‎12-17-2019 17:41

‎12-17-2019 17:41

I purchased my Versa one year ago, and tonight it died after performing a reset to factory settings.  Kept dropping and the only way to get it working again was to start from the very beginning which I have had to do countless times since

 I got it.  I have a Galaxy S10+.  I’ve tried putting in two different chargers.  Nothing.  I’ve tried holding the buttons in every combination.  Nothing.  Can’t find hardly any explanation online, tried the few things I did find.  Nothing.  Doubt I’ll ever buy another Fitbit product.  I feel completely ripped off.  Can’t return it either.  This is not how to do business.  They’ve lost one consumer for sure.

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‎12-17-2019 19:02

‎12-17-2019 19:02

Have you spoken with them?  I'm possibly having similar issues. 

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‎12-17-2019 20:00

In response to Redheadbynature

‎12-17-2019 20:00

Not yet. Just happened tonight. I’m going to try to call them tomorrow. Not expecting much, but I have to try.

Lisa Palmiero
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