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Versa randomly restarting and vibrating

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‎09-13-2019 08:48

‎09-13-2019 08:48

I've had my versa for just over a year and I've noticed in the past couple of days that it's randomly vibrating for no reason. Not steps or messages. I've also seen it randomly restart itself twice now, again for no reason. Any ideas?

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‎09-13-2019 11:33

‎09-13-2019 11:33

Hi, try restarting your Versa several times and see if it stops, when not contact Customer Support. Regards kuzibri

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‎09-14-2019 10:13

In response to SunsetRunner

‎09-14-2019 10:13

@Lynskapea welcome to our Fitbit Community! Regarding the random restarts and vibrations that your Versa is experiencing, I'd like to follow up and would like to know if the issue persists or if it got resolved after following the restart process that shared @SunsetRunner. 

 

If you found his post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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