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Versa's battery draining fast

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‎04-08-2020 19:14 - last edited on ‎04-23-2020 04:20 by Fitbit Moderator

‎04-08-2020 19:14 - last edited on ‎04-23-2020 04:20 by Fitbit Moderator

3 days ago I updated my Versa to OS 70.7.14. Now my watch barely lasts 12 hours on a charge. Prior to the update I could go 3-5 days without charging it. I have restarted the watch several times turned off all day sync and WiFi, lowered the display time to 10 seconds. I see a lot of similar posts in regards to this. I’m beginning to think Fitbit is attempting to kill the older models with updates just like Apple did.

 

 

Moderator edit: updated subject for clarity

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‎04-23-2020 04:20

‎04-23-2020 04:20

Hi @Kbuckwy, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the battery draining issues that your Fitbit Versa is experiencing, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. Don't hesitate to get back if more assistance is needed.

 

See you around.

JuanJo | Community Moderator

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‎04-23-2020 04:50

In response to JuanJoFitbit

‎04-23-2020 04:50

The reason for these forums is so others with the same issues can learn how to address them too. Saying it was resolved over a chat within tips on how to fix it makes no sense. Thanks for the insight. 

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