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Versa's battery draining fast

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‎04-10-2020 06:07 - last edited on ‎04-23-2020 09:35 by Fitbit Moderator

‎04-10-2020 06:07 - last edited on ‎04-23-2020 09:35 by Fitbit Moderator

My Fitbit versa 2 is brand new just 3 weeks ago and the battery dies in 4 days or less, it says on the website that it’s 6 days+ battery life... anyone knows if this is normal?

 

 

Moderator edit: updated subject for clarity

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‎04-23-2020 09:34

‎04-23-2020 09:34

Hi @Bouran, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

Regarding the battery draining issues that your Versa 2 experienced, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided. Please don't hesitate to get back if more assistance is needed.

 

See you around.

JuanJo | Community Moderator

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‎05-05-2020 08:26

In response to JuanJoFitbit

‎05-05-2020 08:26

My problem wasn’t only the battery life, and my problem till now is still haven’t been solved. It’s been a month of going back and forth with this and I am now requesting a full refund. My experience with Fitbit just gets worse and worse.
Sent from my iPhone
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