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Versa's battery drains fast

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I need help with how to proceed with my versa. It's a little over a year old and today the battery has stopped. It's draining so fast, half a day it's gone. I've tried restarting. Rebooting. How can I get my 4 day battery back!

 

 

Moderator edit: updated subject for clarity

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hi @Bing07, welcome to our Fitbit Community! Regarding the battery draining issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. Don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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