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Versa's battery runs down quickly

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‎04-14-2020 12:34 - last edited on ‎02-03-2021 08:27 by Fitbit Moderator

‎04-14-2020 12:34 - last edited on ‎02-03-2021 08:27 by Fitbit Moderator

I only purchases my Fitbit in August and come December the battery started running down very quickly I've tried everything to fix it. Very disappointing considering the price I paid. Any ideas???

 

 

Moderator edit: updated subject for clarity. 

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‎04-14-2020 14:21

‎04-14-2020 14:21

Please clean the contacts


Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎04-14-2020 14:21

‎04-14-2020 14:21

Please clean the contacts


Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer