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Versa's clock is wrong

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‎04-20-2018 11:21 - last edited on ‎06-16-2021 11:05 by Fitbit Moderator

‎04-20-2018 11:21 - last edited on ‎06-16-2021 11:05 by Fitbit Moderator

The time is 19:21 (7.21pm), but my versa is showing 07:21 (7.21am). Why is this and what is the fix? Thanks.

 

 

Moderator edit: updated subject for clarity

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‎04-20-2018 13:27

‎04-20-2018 13:27

A  sync with your phone or computer should fix it.  However, for some reason, it sounds like the Time Zone setting is way off.  Go to Fitbit.com Dashboard and click on the Gear Icon at the upper right and then Settings. Scroll down to "Time Zone" and set correctly and then scroll on down and click on "Submit" and then sync your tracker.

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‎04-20-2018 13:41

‎04-20-2018 13:41

May be you are not using 24 hour setup on the Versa. Check the Fitbit settings on the web.

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‎04-20-2018 13:47

In response to litetaker

‎04-20-2018 13:47

Thanks. Yes that was it. Strange how it doesn't drop the 0 off the front in 12hour mode though.

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‎04-20-2018 16:32

In response to Kerins123

‎04-20-2018 16:32

@Kerins123 wrote:
Thanks. Yes that was it. Strange how it doesn't drop the 0 off the front in 12hour mode though.

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What was "it"?

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