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Versa's left button doesn't work

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‎07-29-2019 01:43 - last edited on ‎07-30-2019 06:35 by Fitbit Moderator

‎07-29-2019 01:43 - last edited on ‎07-30-2019 06:35 by Fitbit Moderator

I have tried to read about this topic, but I can`t find a good answer. Had this fitbit since mai, and now it is not working.. Tried to restart and I have synked it up again with the app. But it is the same.

 

 

Moderator edit: updated subject for clarity

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‎07-30-2019 06:30

‎07-30-2019 06:30

@atdusaat welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its left button doesn't work even though you have restarted it before contacting our forums.

 

Please clean around the button with a toothpick in order to remove any dust or moisture that gets accumulated on this part of the watch. After this, press the button for 10 seconds and see if the display turns on.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎12-06-2019 20:15

In response to JuanJoFitbit

‎12-06-2019 20:15

Mine isn't working either. It's been cleaned ànd still can't restart unless I press all 3 buttons. Help!

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