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Versa's screen doesn't work properly

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‎01-24-2020 09:22 - last edited on ‎01-25-2020 03:53 by Fitbit Moderator

‎01-24-2020 09:22 - last edited on ‎01-25-2020 03:53 by Fitbit Moderator

My screen doesn’t always work.

 

 

Moderator edit: updated subject for clarity

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‎01-25-2020 03:53

‎01-25-2020 03:53

@Chelsea_nichole, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the screen doesn't work properly.

 

Please let me know more details about the behavior of your watch's screen.

 

In the meantime, restart your Fitbit Versa as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

 

Keep me posted! 😀

JuanJo | Community Moderator

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