03-01-2020
01:55
- last edited on
03-02-2020
06:23
by
JuanJoFitbit
03-01-2020
01:55
- last edited on
03-02-2020
06:23
by
JuanJoFitbit
After 6 weeks my Versa 2 screen has gone blank and flashes white horizontal lines. On the app it’s still tracking my steps etc but the screen itself is unusable. I don’t swim in the watch or get it wet and I’ve never dropped it.
Moderator edit: updated subject for clarity
03-02-2020 06:22 - edited 03-02-2020 06:27
03-02-2020 06:22 - edited 03-02-2020 06:27
@Eloisecraventod, welcome to our Fitbit Community! Regarding the screen issues that your Fitbit Versa 2 experienced, I was able to get in touch with our Support team and was told that they assisted you via email. I'm so glad to hear that a solution was provided and you will be back on track soon.
As a side note, I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often! 😀