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Versa's sleep tracking not working

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‎02-14-2020 01:41 - last edited on ‎02-15-2020 04:11 by Fitbit Moderator

‎02-14-2020 01:41 - last edited on ‎02-15-2020 04:11 by Fitbit Moderator

My versa lite recorded my sleep in hours but did nit break down to categories.

 

 

Moderator edit: updated subject for clarity

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‎02-15-2020 04:10

‎02-15-2020 04:10

@Nandad, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa Lite since it stopped syncing your sleep properly.

 

Pleas restart your Versa Lite as described in this help article. After this, check out this help page which explains how your Fitbit device tracks and syncs your sleep.

 

Finally, monitor your next sleep time and see if the issue gets fixed.

 

Keep me posted on the outcome!😀

JuanJo | Community Moderator

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