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Versa screen blank with charging issues

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‎07-07-2021 09:19 - last edited on ‎07-08-2021 19:40 by Moderator Alum

‎07-07-2021 09:19 - last edited on ‎07-08-2021 19:40 by Moderator Alum

Orginal Versa has been wonky with charging lately. cradle and back cleaned and its hit or miss. as of last night, the screen will flash on with an alert and then off immediately instead of staying lit for a few seconds. restarting the device did not help, so i tried a factory reset and that did not work either.

 

Moderator Edit: Clarified subject

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‎07-08-2021 19:42 - edited ‎07-08-2021 19:46

‎07-08-2021 19:42 - edited ‎07-08-2021 19:46

Hi there, @MRDalton. Nice to see you again in the Community Forums.

 

Thanks for trying to troubleshoot the issue with your Versa before reaching out. Since you've exhausted all possible recommendations we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

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