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My entire versa screen is black. I have tried a reset, hard reset and charging for over an hour. I just used it at the gym, took it of and laid it down. Went to get it 15 minutes later and the screen was blank!
I have the same problem. I searched this forum and found majority of Versa users have this problem since June 28 when they released the last update. I called support and as I get mine on Black Friday they are sending me a replacement head. I asked the tech what happened and why so many people are having a problem and his response was they are aware it’s draining the battery very fast and are working on an update release.
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