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Versa screen came off

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‎04-20-2022 13:14 - last edited on ‎04-21-2022 13:21 by Fitbit Moderator

‎04-20-2022 13:14 - last edited on ‎04-21-2022 13:21 by Fitbit Moderator

My Versa watch face has come off. The watch still works. Is there anything I can do please

 

Moderator Edit: Clarified subject

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‎04-21-2022 13:22 - edited ‎12-31-2023 07:58

‎04-21-2022 13:22 - edited ‎12-31-2023 07:58

Hi there, @Lynah05. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. 

Please note the screen cannot be replaceable. When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on Fitbit device model and other factors.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-21-2022 13:22 - edited ‎12-31-2023 07:58

‎04-21-2022 13:22 - edited ‎12-31-2023 07:58

Hi there, @Lynah05. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. 

Please note the screen cannot be replaceable. When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on Fitbit device model and other factors.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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