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Versa screen corrupted

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‎11-04-2018 15:05 - last edited on ‎11-05-2018 05:16 by Moderator Alum

‎11-04-2018 15:05 - last edited on ‎11-05-2018 05:16 by Moderator Alum

Hello everyone! I’m just wondering what I have the orange light on my versa screen? I already changed the clock face but the orange is still there? It appears on the lower right corner of the screen.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎11-04-2018 17:57

‎11-04-2018 17:57

That sounds strange! Can you post a photo? Have you tried restarting the watch several times? Also try a fitbit clock face and see ifnitnis still there. Let us know.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-05-2018 05:18

‎11-05-2018 05:18

A warm welcome to the Community @Nicarose and @NellyG thanks for the input.

 

I would like to know if the restart process recommended by our friend worked? Are you still seeing the orange part on your watch's display?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-05-2018 05:22

In response to AlejandraFitbit

‎11-05-2018 05:22

Hello! I tried restarting and changing the clock faces a few times and the orange light is still there. It is in the lower right corner of the screen. I took a picture of it but I can’t seem to upload it here. I’m just using phone. 

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‎11-05-2018 12:19

In response to Nicarose

‎11-05-2018 12:19

Just return it.  Not much they can do to help if restarting did not take care of it.

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