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Versa screen corrupted

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‎09-14-2021 05:50 - last edited on ‎09-14-2021 07:27 by Fitbit Moderator

‎09-14-2021 05:50 - last edited on ‎09-14-2021 07:27 by Fitbit Moderator

When I swipe up or across my screen.  it goes from Black to White and the clock comes through so I see the clock in the background all the time.  

 

Moderator Edit: Personal info removed

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‎09-14-2021 07:28 - edited ‎08-28-2023 09:02

‎09-14-2021 07:28 - edited ‎08-28-2023 09:02

Hi there, @Bathurstfit. Welcome to the Community Forums. 

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-14-2021 07:28 - edited ‎08-28-2023 09:02

‎09-14-2021 07:28 - edited ‎08-28-2023 09:02

Hi there, @Bathurstfit. Welcome to the Community Forums. 

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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