Versa screen cracked

[Jajabinks]

I would like to know if really Fitbit didn't have a service to replace the crack screen at all? I just broke the screen and would really want to replace the screen. Whats the point of buying Fitbit if there’s no service to replace the screen? If I knew this earlier I should had buy suunto instead.

Moderator edit: subject for clarity

[WendyB]

I'm sorry but there are no replacement screens

The warranty is here

https://www.fitbit.com/legal/returns-and-warranty

Contact Support to see what your options are
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[AlejandraFitbit]

It's great to welcome you @Jajabinks and @WendyB thanks for stopping by.

I know that it would be great to have replacement screen for Versa, your feedback is appreciated and would like to know if you followed our friend's recommendation and contacted our support team, have they offered a solution for this?

Hope to hear from you soon. 

[Jajabinks]

They only asked me to buy new one. What a solution is that

Sent from my iPhone

[AlejandraFitbit]

Thanks for the update @Jajabinks.

Keep in mind that Fitbit doesn't cover accidental damages. For more information you can take a look at our warranty policy.

Let me know if you need anything else. 

[Jajabinks]

Yah i don’t ask for fitbit to change new versa. What i’m asking to change the screen. If i knew there’s no such service i would have not buy the versa. Instead i could just bought suunto or wait for gshock to come out with their own smart watch. Much more better in terms of quality. I definitely will not recommend fitbit to all my friends. Might as well they just bought Samsung new smart watch or apple iphone which only slightly higher than versa. Or just bought mi band or garmin instead much cheaper

Sent from my iPhone