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Versa screen cracked

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‎07-18-2019 15:50 - last edited on ‎07-19-2019 05:55 by Moderator Alum

‎07-18-2019 15:50 - last edited on ‎07-19-2019 05:55 by Moderator Alum

Super annoyed. Barely got my Fitbit Versa at the start of July for my birthday. Cracked the screen while wearing (no idea how, wasn't doing anything crazy). All they try to do is sell you another one offering it at a better price. Bugged. I have the special edition and so I was thinking about getting the discount on the one I have and now it isn't offered anymore in the USA so no NFC! And they were like we can throw in another classic band if you get the normal Versa. Horrible. I was so happy with my Fitbit before this and now I wish I would have gotten an Apple watch.

 

 

Moderator edit: subject and format

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‎07-19-2019 06:15

‎07-19-2019 06:15

It's great to welcome you @MARIAH007.

 

I understand how are you feeling an appreciate the feedback provided. As you might know, our warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents.

 

For more information about this, you can check our warranty policy.

 

Let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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