07-18-2019 18:11
07-18-2019 18:11
my versa watch is tracking everything but if I go to the app, my information doesn't show up. it just randomly stopped auto sync although it is selected to do so.
I have tried the Manuel sync each day but it will not sync.
how do I reset to make it sync?
07-18-2019 23:52
07-18-2019 23:52
Hi @katm12 What phone are you using? Is it on the Supported Devices List?
See if anything in THIS Help Article on syncing issues helps.
Helen | Western Australia
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07-19-2019 05:04
07-19-2019 05:04
my phone is on the list. it synced for the first week but no longer will.