I noticed my Versa screen was black. I thought that maybe it didn't charge properly overnight. When I looked at the app on my phone, I noticed my Versa was fully charged and that the screen was still black, but the back green lights were flashing. Clearly the watch "works", the screen was not working. After troubleshooting it on my own for a day, I contacted Support on Fitbit's website. I have had issues in the past with my old Charge Fitbit and Support was able to assist me, so I figured they would be able to help me with my Versa. Unfortunately, it wasn't very helpful considering all of the steps they told me to do I had already done on my own. Some of the steps required a working screen, which I said multiple times that my screen was not working. It was super defeating considering my watch is not that old. We were not able to locate my warranty and I was offered a discount to buy a new watch, which right after the holidays is not the first thing I want to do. I loved my Versa but wasn't impressed with the Support. Anyone have any suggestions on how to fix the Versa?
