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Versa screen gone black

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‎05-25-2019 13:41

‎05-25-2019 13:41

My versa screen is completely black. Tried recharging, resetting it vibrates but nothing else. Please help 

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‎05-25-2019 17:49

‎05-25-2019 17:49

Hi @Fitball I have flagged your post for a moderators assistance.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-25-2019 19:11

‎05-25-2019 19:11

Welcome to the Community forums @Fitball.  I'm sorry to see that you've been experiencing trouble with the screen of your Versa. 

 

Thank you for confirming that you already tried to restart procedure. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

 

I hope everything goes well, keep me posted.

Davide | Italian and English Community Moderator, Fitbit


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