help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa screen is black

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-20-2018 04:21 - last edited on ‎10-29-2021 16:38 by Moderator Alum

‎12-20-2018 04:21 - last edited on ‎10-29-2021 16:38 by Moderator Alum

my screen is black, did the new iso update and now I have nothing... ugg help

 

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-22-2018 20:30

‎12-22-2018 20:30

@Michellelouise Is your Versa still syncing? When was the last sync? You can see it in your Fitbit mobile app. Also what's the battery level of your Versa (take a look at Fitbit mobile app). Have you tried rebooting your Versa several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer