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Versa screen is going white

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‎09-20-2020 21:43 - last edited on ‎09-21-2020 04:09 by Fitbit Moderator

‎09-20-2020 21:43 - last edited on ‎09-21-2020 04:09 by Fitbit Moderator

hi my Fitbit versa screen is slowly disappearing to a white light . I have been told it’s the led light in the screen. It’s only 1 1/2 years old . What can I do about it 

 

 

Moderator edit: format

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‎09-21-2020 04:09

‎09-21-2020 04:09

Hi @13shell, welcome to our Fitbit Community! Regarding the screen issue that your Fitbit Versa experienced, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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