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Versa screen is pixelated

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‎08-10-2021 22:46 - last edited on ‎08-11-2021 07:47 by Fitbit Moderator

‎08-10-2021 22:46 - last edited on ‎08-11-2021 07:47 by Fitbit Moderator

The Versa my husband gifted me quickly went to crap. I have charged it, but it is non responsive. The screen is pixelating with lines going up and down. I have followed along with support in restarting and rebooting the watch multiple, MUTLIPLE, times. I’m quite sick of this **ahem**. This watch is utter garbage and I have received no assistance in getting it to even function. This is my last attempt for support before I go to the Apple iWatch. My husband upgraded to that and has no such issues.

 

Moderator Edit: Clarified subject

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‎08-11-2021 07:49 - edited ‎10-24-2023 04:18

‎08-11-2021 07:49 - edited ‎10-24-2023 04:18

Hi there, @Disappointedly8. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. We‘re taking into consideration your comments and sentiments in regards to our products and services.

Since you have exhausted all possible troubleshooting steps we could've provided here in the forums, please note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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