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Versa screen keeps fading

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‎12-26-2018 03:47 - last edited on ‎11-14-2021 16:57 by Fitbit Moderator

‎12-26-2018 03:47 - last edited on ‎11-14-2021 16:57 by Fitbit Moderator

Versa screen ok yesterday. Charged today and screen is not displaying properly is wavy and keeps fading. Tried reboot and its still the same.bought it in august this year.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-26-2018 04:49 - edited ‎12-26-2018 05:22

‎12-26-2018 04:49 - edited ‎12-26-2018 05:22

Hi, contact Customer Support: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs . Good luck. 

BTW, what you can try to do before calling is to install Fitbit's default Clock face, which is "Layers"for the standard Versa and "Light" for the Special Edition. If that does not solve your problems, then contact them.

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