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Versa screen not working

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‎03-04-2020 20:08 - last edited on ‎03-05-2020 04:46 by Fitbit Moderator

‎03-04-2020 20:08 - last edited on ‎03-05-2020 04:46 by Fitbit Moderator

how do you get the serial number of versa when the screen is unreadable?  The item is out of warranty. I no longer have packaging or invoice.

 

 

Moderator edit: format

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‎03-05-2020 04:45

‎03-05-2020 04:45

@willversa, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa's screen won't turn.

 

I was able to get in touch with our Support team and I'm sorry to hear that your watch is no longer under warranty. I totally understand how you feel about this since the serial number can't be provided.

 

We really appreciate your feedback and comments.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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