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Versa screen not working

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‎06-16-2020 19:34 - last edited on ‎06-18-2020 19:29 by

‎06-16-2020 19:34 - last edited on ‎06-18-2020 19:29 by

My screen is not working, everything else is like the vibrations and that little green light at the back. But the screen doesn’t do anything when I touch it or when I touch a button. Even when I charge it it doesn’t react does anybody know what to do?

 

 

Moderator edit: subject for clarity

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‎06-18-2020 19:29

‎06-18-2020 19:29

Welcome to the Fitbit Community, @Shweta14.

 

I appreciate your participation in the Forums and sharing that your Versa screen is not working. I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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