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Versa screen started showing colored lines

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‎08-06-2021 13:02 - last edited on ‎08-06-2021 17:13 by Fitbit Moderator

‎08-06-2021 13:02 - last edited on ‎08-06-2021 17:13 by Fitbit Moderator

  • I got my fitbit as a gift only in 3 months my screen decide to show colored lines and I'm wondering if I broke the  Internal display or had a clock face thats outdated. Any help would be appreciated 

 

Moderator Edit: Clarified subject

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‎08-06-2021 17:14

‎08-06-2021 17:14

Hi there, @Antonio2003. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

 

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-06-2021 17:14

‎08-06-2021 17:14

Hi there, @Antonio2003. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

 

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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