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Versa screen stuck

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‎07-15-2019 16:45 - last edited on ‎07-17-2019 17:06 by

‎07-15-2019 16:45 - last edited on ‎07-17-2019 17:06 by

i swiped to the side to see the options, now i'm stuck there and cant get back to the clock screen

 

 

Moderator edit: subject for clarity

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‎07-17-2019 17:11

‎07-17-2019 17:11

Welcome to the Fitbit Community @rsarabia. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa screen is stuck and you can't get back to the clock screen. If you haven't done so, I would like you to restart your watch as described in this help article. This will refresh your device internally. 

 

If the issue persists, please try changing the clock face: How do I change the clock face on my Fitbit device?

 

Keep me posted on the outcome! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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