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Versa screen wake isn't working

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‎04-20-2019 12:42 - last edited on ‎04-21-2019 09:53 by Moderator Alum

‎04-20-2019 12:42 - last edited on ‎04-21-2019 09:53 by Moderator Alum

Versa no longer wakes with a twist of the wrist, must tap hard or push button.

 

 

Moderator edit: subject for clarity

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‎04-20-2019 12:55

‎04-20-2019 12:55

Hold in left button a few seconds.  Look for 'Screen Wake' at top. Tap it to toggle from Auto to manual.

If you have a credit card, might have to swipe it left to get to 'Screen Wake'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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2 REPLIES 2

‎04-20-2019 12:55

‎04-20-2019 12:55

Hold in left button a few seconds.  Look for 'Screen Wake' at top. Tap it to toggle from Auto to manual.

If you have a credit card, might have to swipe it left to get to 'Screen Wake'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-21-2019 09:58 - last edited on ‎05-13-2025 08:41 by Fitbit Moderator

‎04-21-2019 09:58 - last edited on ‎05-13-2025 08:41 by Fitbit Moderator

A warm welcome to the Forums @walkywalky and @JohnnyRow thanks for the input.

I am glad to see here that the instructions provided by our friend worked. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up! 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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