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Versa screen went black

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‎07-29-2020 11:56 - last edited on ‎07-30-2020 11:14 by Moderator Alum

‎07-29-2020 11:56 - last edited on ‎07-30-2020 11:14 by Moderator Alum

Woke up this morning and checked my Fitbit Versa the screen was black no green light not even while put on charging. Even try to restart but still no response totally dead 

 

 


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‎07-30-2020 11:13

‎07-30-2020 11:13

Hello @Bhautik01, welcome to the Fitbit Community forums.  

 

Thank you for all the details that you've provided regarding the screen of your Versa and the green lights that are not responding. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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