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Versa screen went blank

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‎01-18-2022 23:09 - last edited on ‎01-20-2022 08:02 by Fitbit Moderator

‎01-18-2022 23:09 - last edited on ‎01-20-2022 08:02 by Fitbit Moderator

When my versa was in the charger it went totally black. It is charged ok

 

Moderator Edit: Clarified subject

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‎01-20-2022 08:03 - edited ‎11-13-2023 11:18

‎01-20-2022 08:03 - edited ‎11-13-2023 11:18

Hi there, @Kerstingrundahl. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-20-2022 08:03 - edited ‎11-13-2023 11:18

‎01-20-2022 08:03 - edited ‎11-13-2023 11:18

Hi there, @Kerstingrundahl. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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