04-30-2021
06:55
- last edited on
05-01-2021
05:44
by
MarreFitbit
04-30-2021
06:55
- last edited on
05-01-2021
05:44
by
MarreFitbit
Versa stopped working, battery was around 90% at the time, have done both two button & 3 button resets, tried a different plug & socket in case of power issues, it was registering something as it vibrated & the flashing lights were seen on the back but that has stopped now. Anything else I can try?
Moderator Edit: Clarified subject
04-30-2021
23:36
- last edited on
07-14-2024
08:24
by
MarreFitbit
04-30-2021
23:36
- last edited on
07-14-2024
08:24
by
MarreFitbit
It could be a screen fault and the watch is on.
If you get the 90% from the app, that figure only shows what it was the last time it synced which if it is off it is no longer doing.
Check the time it last synced in the Fitbit App by clicking on your profile photo and see what it says next to the device. This will tell you if the watch is on but the screen is blank, or if it is off, and most likely flat.
Try charging the watch for a couple of hours.
Also to make sure its charging have a look at the suggestion posted here
Note: If you did a factory reset it may have killed the watch as it doesn't always work due to a bug with it.
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