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Versa screen won't stop flickering

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‎08-12-2020 14:42 - last edited on ‎08-13-2020 14:39 by Fitbit Moderator

‎08-12-2020 14:42 - last edited on ‎08-13-2020 14:39 by Fitbit Moderator

The screen on my Versa is flickering and only showing a partial screen. I can not even get to the settings app to try a factory reset. Any ideas how to fix it?

 

Moderator Edit: Clarified subject

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‎08-13-2020 14:41 - edited ‎02-18-2024 04:52

‎08-13-2020 14:41 - edited ‎02-18-2024 04:52

Hi there @Cicant, welcome to the Community Forums. Thanks for the details provided in your post about your Versa's screen behavior. I appreciate you've taken the time to try fixing it. 

I've seen that you contacted our Support Team after posting here and they tried helping you with the screen issue. If you have any questions about the resolution of your case, feel free to contacted them back for further explanation or you can check our warranty policies here for a better understanding of the information they provided to you.

Maria | Community Moderator, Fitbit


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‎08-13-2020 17:29

In response to MarreFitbit

‎08-13-2020 17:29

I'm having this problem too, and now it's vibrating randomly

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