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Versa screen won't turn on

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‎03-27-2022 11:44 - last edited on ‎03-28-2022 11:57 by Fitbit Moderator

‎03-27-2022 11:44 - last edited on ‎03-28-2022 11:57 by Fitbit Moderator

Versa charges, the green light flashes occasionally, the tracker also vibrates but the screen is blank. Can’t sync. 

 

Moderator Edit: Clarified subject

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‎03-28-2022 11:58 - edited ‎12-27-2023 04:28

‎03-28-2022 11:58 - edited ‎12-27-2023 04:28

Hi there, @Yarah. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.

Please restart your Versa as suggested here How do I restart my Fitbit device?

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-28-2022 11:58 - edited ‎12-27-2023 04:28

‎03-28-2022 11:58 - edited ‎12-27-2023 04:28

Hi there, @Yarah. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.

Please restart your Versa as suggested here How do I restart my Fitbit device?

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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