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Versa screen won't turn on

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‎03-17-2020 06:32 - last edited on ‎03-18-2020 05:12 by Fitbit Moderator

‎03-17-2020 06:32 - last edited on ‎03-18-2020 05:12 by Fitbit Moderator

My Versa is said charged at 100%. None of the buttons work on the face and doesn't light up. Took it off Bluetooth and now cant get re-synced.

 

 

Moderator edit: updated subject for clarity

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‎03-18-2020 05:11

‎03-18-2020 05:11

@44864, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the screen won't turn on, even though you have charged it completely.

 

I'd like you to restart your Fitbit Versa as described in this help article. After this, check out if your watch screen turns on.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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