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Versa screen won't turn on

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‎06-06-2020 07:26 - last edited on ‎06-18-2020 05:17 by Fitbit Moderator

‎06-06-2020 07:26 - last edited on ‎06-18-2020 05:17 by Fitbit Moderator

it won't charge and it won't turn on but list time working it was at 90 percent battery.

 

 

Moderator edit: updated subject for clarity

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‎06-18-2020 05:16

‎06-18-2020 05:16

Hi @Cristel8, welcome to our Fitbit Community! Regarding the unresponsive screen issue that your Fitbit Versa has experienced, I was able to get in touch with our Support team and was told that they've been assisting you and sent you an email recently. Please reply to their email in case more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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