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Versa screen won't turn on

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‎11-16-2021 03:29 - last edited on ‎11-16-2021 11:06 by Fitbit Moderator

‎11-16-2021 03:29 - last edited on ‎11-16-2021 11:06 by Fitbit Moderator

I changed the clock after which the display stopped working..i went to the app and removed my device and now i cant even add the device back since i cant view the code on the watch.

is there any way i can get the display to work without adding my device to the app 

i tried everythinh, restarted app, fitbit, disconnected/connected bluetooth, removed added app etc

 

Moderator Edit: Clarified subject

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‎11-16-2021 11:07 - edited ‎11-01-2023 18:16

‎11-16-2021 11:07 - edited ‎11-01-2023 18:16

Hi there, @Jmene. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand where your concern is coming from. 

Since you've already exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved. 

Maria | Community Moderator, Fitbit


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