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Versa 2 white screen

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‎11-15-2021 21:19 - last edited on ‎11-16-2021 11:02 by Fitbit Moderator

‎11-15-2021 21:19 - last edited on ‎11-16-2021 11:02 by Fitbit Moderator

For the last week, overnight,  my fitbit has had a White screen. I have on several occasions rebooted by holding the button for 10 seconds, this doesn't work as I never get the fitbit sign.  I have uninstalled and reinstalled the app, but continue to get the White screen. Only had this one 3 months 

 

Moderator Edit: Clarified subject

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‎11-16-2021 11:04 - edited ‎11-01-2023 18:17

‎11-16-2021 11:04 - edited ‎11-01-2023 18:17

Hi there, @RiaSch. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any further questions or concerns regarding the outcome of your case, please feel free to contact them back so they can continue assisting you.

Have a good day. 

Maria | Community Moderator, Fitbit


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