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Versa screen

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‎09-09-2019 07:05

‎09-09-2019 07:05

Just today the screen on my versa started glitching it's never done it before and it wasnt dropped ir damaged in any way I've had it about a year now how do I fix it 

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‎09-09-2019 07:28

‎09-09-2019 07:28

Hi, one of the causes of the glitches is the use of a Third Party Clock Face. If you use one, replace it by a CF developed by Fitbit itself and restart your Vera. If you're not using a TPCF, try restarting your Versa several times by pressing an holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. If none of these suggestions work, contact Customer Support about your display problem. Regards kuzibri

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‎09-09-2019 13:14

In response to SunsetRunner

‎09-09-2019 13:14

that did not work i even went as far as to factory reset it and its still glitching 

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‎09-09-2019 13:42

In response to Bnessinger

‎09-09-2019 13:42

Hi, now it's time to contact Customer Support, regards kuzibri

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