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Versa screen

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‎12-19-2019 03:15

‎12-19-2019 03:15

I woke up during the night because my versa felt odd. The whole of the screen has come away from frame?? I took the watch off straight away. Anyone else had this happen? I dare not put it on charge as I don’t think it would be safe and I certainly can’t wear it in the state it’s in.

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‎12-19-2019 03:33

‎12-19-2019 03:33

Hello @SarahJ75 and a warm welcome.  I am very sorry to read about your experience.  It has been reported by a few users.  Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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