Versa sensitivity not strong enough...

[Mel4Bama]

Hello! I have had the Versa for approximately a week and have noticed the sensitivity isn't strong enough... when I turn my arm to see the time, it doesn't always reply. Sometimes it does, sometimes I have to over-dramatically twist my arm before it lights up. When I receive a phone call, it rings but stays blank till I hit the left button... I'm coming from a Pebble which I LOVED and didn't have these issues. I could simply, shake my arm and the time would pop up... the Versa seems to take much more effort???

[SunsetRunner]

Hi, did you set your screen to be automatically activated? You can find this setting by press and hold for a few seconds the left button. My Versa reacts on the slighest movement of my wrist. Kindest regards, kuzibri

[Mel4Bama]

It is set to auto... guessing it's just not on it's game... thank you for the try! 

[SunsetRunner]

You're welcome, sorry it did not solve your problem. Kindest regards, kuzibri

[Rich_Laue]

@Mel4Bama coming from thr pebble in assuming that your use to what I've been told is a wrist flick.

Fitbit does it differently and uses a simple 90° rotation of the wrist while the forearm is somewhat level. For me it seems the arm needs to be within 39° of horizontal, then rotate the wrist. No flicking but a smith rotation that can be done pretty slow. 

[Mel4Bama]

So you know exactly what I am talking about... I guess I can used to this
but have you had any issues with the caller id not coming up when your
phone is ringing (it'll vibrate but nothing will come up). I have to
physically push the left button to get it to display the caller id.

Thank you for your above input!

[Rich_Laue]

Normally the tracker does not light up with notifications but waited for the arm to be rotated.

I believe there is a setting under the notification setting to change this with the Versa, but can not confirm until I reconnect the Versa to my account. 

[SunsetRunner]

As far as I know, cause my Versa lights up when a notification comes in, there is need to move your wrist. Go to settings - notifications - set them on (either during daytime or night or both) and reboot your Versa by holding the left and lower right button pressed untill it shutsdown. After a minute or so, turn it it back on by pressing the left button. Hope this helps, kindest regards, kuzibri