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Versa setup - Notifications failing

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Notifications told me initial update failed. But did not say how to restart. Everything works with the exception of notifications. This should not be this hard?  

 

Oh oh one last thing. How do you get back to the clock. I always seem to be swiping and clicking and never find the time. 

 

 

Moderator Edit: Updated Subject For Clarity.

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Hello there @Eherby, awesome to see you have joined the Fitbit Community! I'm wondering if this initial update refers to the Firmware version?

 

Is the notifications failing in general or is only in specific apps? Perhaps the following help article will give you some extra help: My Fitbit device isn't receiving notifications from my phone

 

Also which mobile device platform are you using? Note that with the latest version of the Fitbit app for Android there is an error and if you have Android, it might explain why you re not receiving notifications. For more details refer to this post.

 

About returning to the Home screen (Clock face), just press the back button. The Clock face will depend of the choice you hace selected in your Fitbit app settings.

back.JPG

 If the issue persists perhaps a restart will do the trick. You can find the steps here: How do I restart my Fitbit device?

 

See you around and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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1 REPLY 1

Hello there @Eherby, awesome to see you have joined the Fitbit Community! I'm wondering if this initial update refers to the Firmware version?

 

Is the notifications failing in general or is only in specific apps? Perhaps the following help article will give you some extra help: My Fitbit device isn't receiving notifications from my phone

 

Also which mobile device platform are you using? Note that with the latest version of the Fitbit app for Android there is an error and if you have Android, it might explain why you re not receiving notifications. For more details refer to this post.

 

About returning to the Home screen (Clock face), just press the back button. The Clock face will depend of the choice you hace selected in your Fitbit app settings.

back.JPG

 If the issue persists perhaps a restart will do the trick. You can find the steps here: How do I restart my Fitbit device?

 

See you around and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer